What ATS does Chick-fil-A use?

Chick-fil-A uses iCIMS as its applicant tracking system, verified against their live careers portal. iCIMS parses your resume, extracts your contact info, work history, and skills, then ranks your application against the job description's required keywords. Resumes scoring below a 70–80% keyword match are typically filtered out before a recruiter ever sees them.

For Restaurants roles at Chick-fil-A, the strongest resumes include keywords like Food Safety, POS, Inventory, Customer Service, Team Leadership, P&L. The single most reliable source of keywords is the specific job posting you're applying to — mirror the exact phrasing (skills, tools, certifications, and outcome verbs) in your Skills section and inside your bullets.

Submit a clean, single-column, text-based PDF for Chick-fil-A. iCIMS parses this format most reliably. Avoid tables, multi-column layouts, images, icons, headers/footers, and decorative fonts — all are known to break ATS parsing. Use standard section names (Experience, Education, Skills) and a font like Arial, Calibri, or Helvetica at 10–12 pt.

Most candidates hear back within 1–3 weeks of submitting an application to Chick-fil-A. Resumes that score 80+ on the ATS keyword match are surfaced to a recruiter within the first 48 hours. If your resume is below 70%, it may never reach a human — run a free ATS score check first to see where you stand before you apply.

No — Chick-fil-A's public-facing careers portal uses iCIMS, not Workday. Workday is a separate applicant tracking system used by other employers. Your resume still needs to be ATS-friendly (clean formatting, exact keyword matches from the posting), but the parsing engine is iCIMS, not Workday.

No — Chick-fil-A's public-facing careers portal uses iCIMS, not Greenhouse. Greenhouse is a separate applicant tracking system used by other employers. Your resume still needs to be ATS-friendly (clean formatting, exact keyword matches from the posting), but the parsing engine is iCIMS, not Greenhouse.