Frequently Asked Questions

An ATS is software used by employers to collect, sort, and rank job applications. Over 97% of Fortune 500 companies use an ATS. It scans your resume for keywords, formatting, and relevance to the job description before a human ever sees it.

Our ATS checker analyzes your resume against a job description using AI. It checks keyword matches, formatting compatibility, section completeness, and content quality, then gives you a score from 0-100 with specific suggestions for improvement.

Aim for 80% or higher. Scores above 75% generally mean your resume has the right keywords and formatting to pass initial ATS screening. However, thresholds vary by company — some set cutoffs at 60%, others at 85%.

Yes! You can check your ATS score up to 3 times per month on the free plan. Pro and Premium users get unlimited ATS checks.

Yes. Tables, text boxes, images, headers/footers, and multi-column layouts can confuse ATS parsers. Our templates are designed to be 100% ATS-compatible with clean, single-column layouts.

Yes. Paste any job description alongside your resume and get a match score. It works for every industry and role — tech, healthcare, finance, marketing, and more.

Enter your job title, company, and a brief description of what you did. Our AI generates professional, achievement-oriented bullet points with metrics and action verbs. You can also improve existing bullets by having the AI rewrite them.

We use Claude by Anthropic — one of the most advanced AI models available. Free users get Claude Haiku (fast and accurate), while Premium users get Claude Sonnet (higher quality writing).

No. The AI generates content based on your specific experience, role, and industry. Each bullet point is tailored to your input. We recommend reviewing and personalizing the suggestions to match your voice.

Free plan: 3 AI generations total. Pro plan: 50 per month. Premium plan: unlimited AI generations.

Yes. Upload a PDF or paste your resume text, and our AI will parse it into editable sections. You can then improve it with AI suggestions and ATS optimization.

Yes. All 9 templates are designed to be fully parseable by ATS software. They use clean layouts, standard fonts, and proper section headings that ATS systems can read reliably.

Yes. All plans include PDF export. Pro and Premium users can also export as DOCX (Word format). PDFs are generated client-side for instant downloads.

Free plan resumes include a small 'Built with ResumeAI' watermark. Upgrading to Pro or Premium removes the watermark.

Yes. Pro and Premium users have access to all 9 templates and can switch between them at any time. Your resume content stays the same — only the design changes.

Yes! The free plan includes 1 resume, 1 template, 3 AI generations, and 3 ATS checks per month. No credit card required to sign up.

Pro is $8/month and includes unlimited resumes, all templates, 50 AI generations per month, unlimited ATS checks, and no watermark on exports.

Yes. Cancel anytime from your account settings. You'll keep access to your paid features until the end of your billing period.

We offer a full refund within the first 7 days of any paid plan if you're not satisfied. Contact us at contact@withresumeai.com.

Yes. We use Supabase (built on PostgreSQL) with row-level security. Your resume data is encrypted in transit and at rest. We never share your personal information with third parties.

Yes. You can delete your account from the settings page. All your resume data will be permanently removed from our servers.

No. Your resume data is never used to train AI models. It is only processed to generate your requested content and is not retained by the AI provider.